Hall & Scott Estate Agents understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.hallandscott.co.uk “Our Site” and people who contact Our business by any other method and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
For the purpose of the Data Protection Act 1998 and General Data Protection Regulation EU 2016/679, the data controller is Hall & Scott Estate Agents a company registered in England, please see Terms & Conditions for company registration details.
The personal information we collect from you will typically but not exclusively include the following:
The legal grounds under data protection legislation for processing your personal data are as follows:
We will hold and use personal information about you in the following ways:
We will retain your personal data for different periods depending on the service you have chosen to use us for, which may be a longer period than that for which we need to hold your data to provide those services, i.e where we are under regulatory or statutory duties to hold your data for a longer period or need to retain it in the event of a legal claim or complaint.
We will pass your details to the following organisations (our “data processors”) who carry out certain activities on our behalf as part of our providing our services, contractors to carry out repairs, payment service providers, property management agents, credit reference and fraud prevention agencies, cloud computing host providers, technical support service providers, advertising networks services, email marketing services.
AP Marney LTD Trading as Hall & Scott, Ottery St Mary, West Hill & Sidmouth
Halls LTD Trading as Hall & Scott Lettings in Ottery St Mary
HS Residential LTD Trading as Hall & Scott, Exmouth
We will also pass your details where necessary to contractors to carry out repairs on rental properties.
We will also pass your details where necessary to your property solicitors and those of the other party to your transaction. We will also disclose your personal information to third parties:
We will not share your information with third parties for marketing purposes without first obtaining your prior consent.
Your data will be held on secure servers within the European Economic Area (“EEA”) with all reasonable technological and operation measures put in place to safeguard it from unauthorised access. Where possible any identifiable information will be encrypted or minimised.
If we have given you a username and password which enables you to access certain parts of your matter on our systems, you are responsible for keeping it confidential. Please do not share it with anyone.
How you can access and update your information
How you can request erasure of your data
How you can withdraw your consent
How you can restrict or object to us using your data
Please note that if you want us to restrict or stop processing your data this may impact on our ability to provide our services. Depending on the extent of your request we may be unable to continue providing you with our service. Fees may still apply.
Our website and services may contain links to independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies.
In the event that we process your data by automated means where you have either provided us with consent for us to use your information or where we used the information to perform a contract with you, you have the right to request that we send to you or to another organisation, a copy of the personal data we hold about you, for example when you are dealing with a different service provider. If you would like us to move, copy, or transfer your information please let us know by email to Chris Marney – firstname.lastname@example.org
We will respond to you within one month after assessing whether or not this is possible, taking into account the technical compatibility with the other organisation in question.
If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated by writing to Chris Marney – email@example.com
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the UK data protection regulator, the Information Commissioner’s Office. Further details can be found at www.ico.org.uk or 0303 123 1113.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Our Site uses analytics services provided by www.google.co.uk. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however, you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
The Cookies used by Our Site are as follows:
To contact Us, use any of the methods provided on Our contact page.